Dear VTech Shop Parents,
We understand that when you’re shopping for your little one, every moment counts. That’s why we’ve designed our delivery services to be as reliable and transparent as the products we carefully curate for your family. At VTech Shop, we’re committed to making your parenting journey smoother from checkout to delivery.
🚚 Quick Order Processing
We know you’re excited to receive your baby essentials! All orders are processed within 1-2 business days. Our team works diligently to ensure your carefully selected products are packed with care and ready for their journey to your home.
Shipping Options Designed for Your Needs
📦 Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Perfect for when you need your baby essentials a bit sooner. Track your package every step of the way with our trusted carrier partners.
🎁 Free Shipping
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Minimum Order: $50 or more
Enjoy complimentary shipping on qualifying orders! While it takes a little longer, it’s our way of helping you save more for your beautiful parenting journey.
🌍 Global Reach
We ship worldwide, bringing our curated baby products to parents across the globe (excluding some remote areas in Asia and other regions)
📦 Safe Packaging
Every product is packed with the same care we’d want for our own children, ensuring items arrive in perfect condition
📱 Order Tracking
Stay informed with real-time tracking updates from dispatch to delivery at your doorstep
Important Delivery Notes
• Delivery times are estimates and may vary based on customs processing and local conditions
• You’ll receive tracking information via email once your order is dispatched
• For orders to remote locations, additional delivery time may be required
• All delivery times are calculated from the date of dispatch, not order placement
Our Delivery Promise to You
Just as we carefully select every product in our collection—from Philips Avent feeding essentials to Mushie silicone plates and safety gear—we apply the same thoughtful approach to our delivery services. We partner with world-class carriers to ensure your baby products arrive safely and reliably, because we know these aren’t just products—they’re tools that support your precious moments of parenting.
Whether you’re preparing the nursery, stocking up on diapers, or choosing the perfect stroller, count on VTech Shop to deliver not just products, but peace of mind.
Have questions about delivery? Our dedicated customer care team is here to help! Contact us at [email protected]
Thank you for trusting VTech Shop with your parenting needs. We’re honored to be part of your beautiful journey.
With care,
The VTech Shop Team